Q: Is your company a factory or a trading company?

A: We are a source factory deeply rooted in the e-commerce sector, boasting a modern production base and over 50 pieces of advanced injection molding equipment. From raw material processing and injection molding to final assembly and packaging for shipment, we maintain complete autonomous control over the entire workflow. By eliminating all intermediate distribution channels, we truly realize a "factory-to-consumer/buyer" direct model.

Q: What certifications has the company obtained?

A: We strictly adhere to the ISO 9001 Quality Management System standards and have obtained BSCI (Business Social Compliance Initiative) certification. From material selection and production to final inspection, our products fully comply with both domestic and international environmental and regulatory requirements, providing domestic e-commerce businesses and cross-border clients with a safe, reliable, and high-quality source of goods.

Q: What are your main products? Do you support OEM/ODM?

A: Our core product range encompasses a wide variety of cleaning and household supplies, including mops, brooms, dustpans, squeegees, cleaning brushes, trash cans, storage racks, and more. We offer comprehensive support for both OEM manufacturing and ODM design services. Backed by a professional mold development team, we provide end-to-end customization capabilities—ranging from aesthetic styling, functional structure, and material upgrades to packaging design—to precisely align with your brand positioning and current e-commerce product selection trends.

Q: What are the Minimum Order Quantity (MOQ) and the sampling lead time for custom orders?

A: Fully recognizing the high cost of trial and error in e-commerce, we have specifically introduced a flexible solution for small-batch customization. The specific Minimum Order Quantity (MOQ) and sampling lead times depend on the complexity of the product; for standard customization, sampling typically takes 7–15 days, while the delivery schedule for bulk orders is subject to the terms of the contract. Our team will closely monitor the entire process—from sampling through production scheduling—to ensure efficient and seamless execution.

Q: Do you have your own brand? Is it available for distribution?

A: We own the proprietary brand "MINGJIA" which has garnered an excellent reputation across both online and offline channels. Additionally, we offer options for brand distribution and unbranded (white-label) supply, providing clients with the flexibility to choose the level of collaboration that best suits their needs.

Q: What exclusive support is available for e-commerce, live streaming, and cross-border sellers?

A: We directly address the core pain points of e-commerce by providing a comprehensive, one-stop supply chain solution: ✅ Factory-direct pricing to safeguard your profit margins ✅ Rapid replenishment mechanism for surge orders, ensuring zero stockouts and no order backlogs ✅ Dedicated support for custom packaging, labeling, private labeling, and dropshipping ✅ Inventory synchronization recommendations to help reduce warehousing costs and boost inventory turnover efficiency

Q: How do you ensure the stability of product quality?

A: We implement a "comprehensive quality control" system: incoming inspection of raw materials → in-process patrol inspections → and final inspection (either full inspection or sampling) of finished goods prior to shipment. By adhering to the requirements of ISO 9001 and BSCI certifications, we ensure that every product leaving our facility is durable, efficient, and eco-friendly—capable of withstanding the high volume of returns and exchanges typical of the e-commerce market, as well as the scrutiny of consumers.

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